Shipping & Returns
Shipping & Returns
Shipping Policy
All subscription orders and orders over $40 before tax are shipped free! If your order doesn't meet these requirements, then a shipping fee of $4.99 will be placed on your order.
Many orders ship 3 business days after purchase, and maybe even sooner! Typically, orders that contain a product on backorder will ship as a complete order when all items are available, unless a special exception is made.
Any order placed after 12:00 pm CST for USPS, after 3:00 pm CST for any other carrier, or on Saturday/Sunday will begin processing the following business day in the order of receipt.
In rare cases, we may experience fulfillment delays and your delivery date may differ from the estimates displayed on the website. You will receive an email once your order ships with a delivery estimate provided by the carrier.
Once an order is submitted and has been marked as shipped, the order is final and cannot be changed. Please be sure your order includes all of the items you want before you submit it.
Our fulfillment team works hard to get your orders out as soon as possible. If you are experiencing any issues, don't hesitate to contact us at hello@cleancause.com and a team member will assist you.
30 Day Happiness Guarantee
We want to be sure you have the best possible experience with CLEAN Cause! That’s why we offer a 30-day, money-back guarantee on purchases made directly through our website.
If for any reason you are dissatisfied, please reach out to our customer service team at hello@cleancause.com and we’ll make it right.
Returns must be initiated within 30 days of delivery.
-Customers are responsible for return shipping costs (we do not provide prepaid return labels).
-Returned product must be received undamaged and in original condition.
-Only products purchased directly from our website are eligible. We are unable to process returns for third-party retailer purchases.
-This guarantee applies to first-time purchases or when trying a new CLEAN Cause products for the first time.